Ratings & Reviews

Overall Rating

3(14 reviews)57.1% of customers recommend this property

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Resident Reviews

The apartment is fine but the aparment management company is rude and unprofessionalsubmitted by Allison G. - |Recommended: NoI love the apartment but the new management company is rude and unprofessional. On top of that, they nickel and dime you for everything. You sign a lease for one amount but end up paying way more than that in hidden fees. I would suggest finding a place where you might be paying a little more for rent upfront so you wont get schemed into paying 200 in random made up fees.
response from property -Hello Allison, we appreciate you taking the time to provide your feedback. Here at Alister Arlington Ridge, we strive to provide an excellent level of service and living experience, and it sounds like we missed the mark. We apologize for that and would love the opportunity to speak with you to ensure this doesn’t happen again. Should you wish to discuss your experience further, we encourage you to reach out to us at 703.979.3131, and we will set up a time that works best for you. Stefanie C. Community Manager.
Heplfulnesssubmitted by Prashant P. - |Recommended: YesStaff are very helpful
response from property -Hello Prashant, we appreciate your review! Please let us know if there is anything we can do to help. Stefanie C. Community Manager- 703.979.3131
Overall fine building, OK location but good price for 2 bedsubmitted by Sean B. - |Recommended: YesCentralized location but a good price on 2 bedroom apartments.
response from property -Hi Sean, Thank you for your review. We're glad you enjoy living here! Please let us know if there is anything we can do for you by reaching us at 703.979.3131. Stefanie C.- Community Manager
Ridiculoussubmitted by Mariya - |Recommended: NoI was in the hospital for a few weeks and could not give my 60 days notice for the move out and they are not able to adjust this for me and are charging me for extra dates on a higher rate, ridiculous, just care about money
response from property -Hi Mariya. Thank you for taking the time to submit your comments. We encourage you to discuss your situation with our team so that we can try to help as much as possible. Please feel free to schedule a time to come by the office at your convenience or give us a call at 703.979.3131 to review your particular situation. Stefanie C. Community Manager SChavez@MillCreekPlaces.com
Poor office managementsubmitted by Kehinde A. - |Recommended: NoMy rent went up and I have been charged extra for no reason. Office management is hard to reach and I spoke with manager many times about this. She pretended to show concern saying it would be resolved but it was not. No choice but to find elsewhere to live
response from property -Hello Kehinde, we appreciate you taking the time to provide your feedback. Here at Alister Arlington Ridge, we strive to provide an excellent level of service and living experience, and it sounds like we missed the mark. We apologize for this and would like the opportunity to speak with you to ensure this doesn’t happen again. Should you wish to discuss your experience further, we encourage you to reach out us at 703.979.3131,or visit the office and we will set up a time that works best for you. Stefanie C. - Community Manager
Harlowe July 2018 to April 2019submitted by Benjamin B. - |Recommended: YesDuring Harlowe management tenure, maintenance requests could have been resolved more promptly. Breakdown in communication was sometimes frustrating. Otherwise satisfied.
response from property -Thank you for providing your feedback! Please let us know if there is anything we may help with. Stefanie C. Community Manager. 703-979-3131
Great apartment with lots of natural lightsubmitted by Aleksandra K. - |Recommended: YesI love living in this apartment and the amenities are great, but ever since the parking was redone, parking has been increasingly difficult and inconvenient.
response from property -Hello Aleksandra, Thank you for taking the time to provide your feedback. We are delighted that you enjoy living in your home here at Alister Arlington Ridge. Please let us know if there is anything we may help with by contacting us at 703.979.3131 or visit us at the office. Stefanie C. Community Manager.
Ehhh...it’s ok for the pricesubmitted by Maria - |Recommended: NoThere has been 3 different management companies in the last 2.5 years I’ve lived here. The only good experienced I’ve had has been with the cleaning crew and maintenance. Maintenance does respond promptly and the cleaning crew maintains the building very clean. Unfortunately, since the new management company took over, they only have one person cleaning the ENTIRE building...that’s not the correct way to save costs. They also don’t reply to any emails, picking up packages is imposible and I’m praying that they are able to manage the AC system during the summer time. Oh and parking is horrible, the garage is tiny.
response from property -Hello Maria, Thank you for providing your feedback. Please feel free to stop by our office at your earliest convenience so that we may answer any questions or review any concerns. Let us know how we may help. - Stefanie Chavez, Community Manager
New owner - rocky start.submitted by Thomas C. - |Recommended: NoThis is an ancient building in an ancient infrastructure area - be prepared for frequent utility outages. If you're offended by tobacco smoke, be prepared to be offended often. This property is advertised as smoke free, yet there is plenty of tobacco smoke inside the building, garages, and in the parking lots. The maintenance team used while the property was under its former owner was superb. No experience with maintenance under this owner. Hopefully the same team was retained. I'm looking forward to watching the improvements.
response from property -Hello Thomas, Thank you for your feedback. We are happy to say that the maintenance team is still with us! We also look forward to great things to come! Stefanie Chavez- Community Manager
I've lived here for 17 years - says it allsubmitted by Judith S. - |Recommended: YesThe building and people are nice. I rarely see my neighbors, but when I do, they are all nice. Parking can be a problem, unless you pay for it - like I do. No problems with noise, property is beautiful. Overall - a nice place to live - a little expensive.
response from property -Hello Judith, We appreciate your review and look forward to keeping Alister Arlington Ridge a great place to live! Stefanie Chavez Community Manger SChavez@MillCreekPlaces.com
Very nice placesubmitted by Dongfang N. - |Recommended: YesOverall I really like this place. The rent is reasonable so far, and the location is very good. We just have a new leasing team and they are very helpful. One thing that I don't like about is the payment method from the resident portal. Before, I didn't need to pay any convenience fee if I chose to pay directly from my debit account. But now I have to pay 6 to 7 dollars for each transaction every time. Hopefully, they can help with that issue.
response from property -Hello Dongfang, thank you for taking the time to provide your feedback. We appreciate your kind words! We can definitely help with your payment concern. Please feel free to stop by the office so we may share with you the free payment option online. We will be more than happy to help! Stefanie Chavez Community Manager SChavez@MillCreekPlaces.com
Property overall is decent given the space thats availablesubmitted by Rafael M. - |Recommended: YesIts pricey, but that is what you deal with living in the area. New units are fantastic. The no smoking policy could use some work. I believe you should be able to smoke in certain areas. I dont smoke myself. Parking will always be an issue, but i dont believe there should be a 10 charge per car night for visitors.
response from property -Hello Rafael, We appreciate your feedback of Alister Arlington Ridge through this review. We agree, the newly renovated homes look great! Thank you for your thoughts and recommendations; we value your opinion and will keep them in mind while reviewing and updating our community features. Stefanie Chavez Community Manager
Adequatesubmitted by Par L. - |Recommended: NoSmells of smoke in the hallways sometimes, and seems like people are smoking by the air intakes. Inconvenient garage driveway entrance intersection. Not very walkable but very easy to get to work anywhere in the DMV region. High rent prices but you get what you pay for in this area.
response from property -Hello Par, Thank you for submitting your review. We appreciate any and all feedback to better help serve and improve our community. Stefanie Chavez Community Manager
I used to love living heresubmitted by Natalie B. - |Recommended: YesI used to love living here but management changes over the last year have really made it difficult. We have a new management company who so far hasn't been in the office to answer questions, give us our packages, or communicate with us at all what's going on. This place used to be a wonderful place to live that I would recommend to everyone but now it's just poorly managed.
response from property -Hello Natalie, I'm sorry to hear of your experience. We strive to provide the best customer service possible and wish to turn it around for you. There have been a couple of updates sent to residents via email and we will continue to do so, so that residents feel more at ease with the transition of management. I would like to invite you to come by our office at your earliest convenience so we may answer any questions or review any concerns. Please let us know how we may help. - Stefanie Chavez Community Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Alister Arlington Ridge", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Alister Arlington Ridge", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose